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Musk says Grok Bot token-efficiency fixes are underway after usage complaints

The xAI chief gave no timeline after a subscriber said his $200 plan now lasts 14 hours of moderate use instead of seven days.

Jaeden Schafer
Editor in Chief · · 3 min read
Musk says Grok Bot token-efficiency fixes are underway after usage complaints

Elon Musk said Sunday that xAI is working on fixes to Grok Bot, posting on X that "Grok Bot fixes for improved token efficiency and smarter behavior are underway." The post followed a weekend of complaints from subscribers who say their weekly Grok Bot usage is running out far faster than it did a week earlier.

Musk gave no timeline and did not say what the fixes will change. He also did not say whether xAI plans to adjust weekly usage limits or the prices of its subscription tiers.

The thread began Saturday, when a subscriber asked on X what to do when Grok Bot runs out of usage. Musk replied late Saturday: "Is it not one-click-easy to increase usage?" Derek Neighbors, a CTO and Grok Bot subscriber, answered that his $200 plan had lasted seven days at full throttle the previous week but only 14 hours under moderate load this week. Those figures are his own and have not been independently verified.

“Problem is last week a $200 plan lasted 7 days full throttle. This week it lasts 14hrs under moderate load”
— Derek Neighbors, CTO and Grok Bot subscriber

Key facts

  • 01Elon Musk posted on Nov. 8 that Grok Bot fixes for improved token efficiency and smarter behavior are underway.
  • 02Derek Neighbors said a $200 plan that lasted 7 days last week now lasts 14 hours under moderate load.
  • 03xAI lists Grok Bot tiers at $30 Premium, $100 Super (3.5x usage) and $200 Ultra (12x usage) per month.
  • 04Musk gave no timeline and did not say whether weekly limits or prices will change.
  • 05On Nov. 1, Musk said Grok Bot serving costs were unsustainably high relative to revenue.

Musk responded to Neighbors at 6:01 a.m. Mountain Time on Sunday, saying he would look into the problem that day. About 16 minutes later, he published the fixes post as a standalone message rather than as a reply in the thread.

“I will dig into this today”
— Elon Musk, xAI founder

Grok Bot usage is bundled into xAI's subscription plans. According to xAI's Grok Bot page, the $30-per-month Premium tier includes weekly Grok Bot usage, the $100 Super tier provides 3.5 times Premium's usage, and the $200 Ultra tier provides 12 times Premium's usage. Neighbors did not say which tier he is on.

Usage pressure on Grok Bot has been building for more than a week. On Nov. 1, Musk said the cost of serving Grok Bot was "unsustainably high relative to revenue." On Nov. 2, some subscribers reported their weekly usage meters hitting 100% partway through the week.

Neither of Musk's Sunday posts said when the fixes will reach subscribers or how much further a weekly Grok Bot allowance will go once they ship.

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