
Zuckerberg tells investors billions will have personal AI agents within five years
Meta's CEO frames personal agents as the next revenue engine as Reality Labs losses hit $88B and free cash flow drops 91% year over year.
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Meta's CEO frames personal agents as the next revenue engine as Reality Labs losses hit $88B and free cash flow drops 91% year over year.

After nearly two years of testing in India and Mexico, Meta's customer-service AI is going worldwide with token-based pricing for large accounts.

The company is rolling out $2.99–$3.99 monthly plans while testing AI and creator tiers under a new Meta One brand.

Meta says no one — including Meta — can read the conversations, a direct contrast with retention windows at Google, OpenAI, and Anthropic.

The new mode runs inference inside a Trusted Execution Environment and leans on WhatsApp's Private Processing infrastructure, with 3 billion users in scope.

The concession would let competing AI assistants reach WhatsApp users directly, a structural shift for Meta's messaging platform in Europe.

Zuckerberg signals paid tier ahead as Meta's free messaging assistants scale across WhatsApp, Instagram, and Facebook.
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